Advanced Education in General Dentistry

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Clinic Coordinator

The Clinic Coordinator provides patient support services that are both efficient and caring.

  1. Acts as a patient advocate, acquainting patients with policies and procedures relevant to their care and helping them navigate the system as necessary. Provides excellent customer service to internal and external calls regarding information, treatment and special needs. Responds to patient concerns and forwards concerns to the program director as necessary.
  2. Provides individualized coordination of care; when necessary, reviews chart to monitor patient clinical progress.
  3. Assesses outcomes of care; analyze complaints to determine trends. Surveys patient via questionnaires; resolve complaints.
  4. Assists students with patient management.