Dental Hygiene Program

Medical Emergency Policy CL006

  1. ALWAYS call for help before doing anything else!

    If help does not arrive in response to a verbal outcry, reassure the victim that you will return as quickly as possible and go to get help!

  2. Retrieve or send someone to retrieve the nearest emergency cart.
  3. Position the victim to protect him or her from injury (dental chair or floor).

    Supine position is best except for chest pain or respiratory distress/difficulty breathing.

How do you get Help for the Conscious Victim

Call the Dental School Emergency Response Team

  • Press highlighted “Emergency” speed dial button
    • Or: Call 9-410-389-1324 (Emergency Response Team pager)
    • Or: if using a cell phone, same number minus the 9
  • Wait for 3 beeps
  • Enter nearest room/quad # (use the zero key to indicate Ground Floor)
    • G202=0202

    Enter room location carefully! If the SOD, ER Team can’t find you, they can’t help.

  • Hang up, and return to assist with the emergency
    • If possible, have someone be on the lookout for the Emergency Response Team, to assist in guiding them to the victim
    • Reposition if necessary to prevent further injury
    • Ask nearest person to bring to the injured person the Emergency Cart/Oxygen tank for oxygen support and/or be prepared to get AED and begin basic CPR if needed.
    • start oxygen with a nasal cannula at 2-4 L/min for oxygen support, or use a non-rebreather mask if patient is distressed due to shortness of breath, set between 10-15 L/min (make sure bag is inflated)
    • If patient is unresponsive to change in position (lowering head and/or raising feet, tapping shoulder and verbal, “are you ok?” , begin chest compressions and attaché pads of the AED to the chest as soon as possible
    • Repeat if necessary
  • Repeat the page if no one arrives in 5 minutes, and defer to attending faculty for guidance
    • If no response after second page, an SOD nurse is most likely unavailable
    • Report details to an SOD nurse as soon as possible

updated 5/2016

How do you get Help for the Unconscious Victim

  1. Call Campus Police Emergency Line (711) from campus phone
    • Send someone to the 1st floor lobby to alert the officer and escort emergency personnel (EMS) when they arrive
  2. Call Dental School Emergency Response TeamCampus phone
    • Press highlighted “Emergency” speed dial button
    • Call 9-410-389-1324 (Emergency Response Team pager) 
    • Wait for 3 beeps
    • Enter nearest room/quad # (use the zero key to indicate Ground Floor 
      • G202=0202
    • Hang up, and return to assist with the emergency
      • If possible have someone be on the lookout for the Emergency Response Team, to assist in guiding them to the victim

How to manage Aggressive Behavior:

  • Dial 711 for the Campus Police, then page the SOD, ER team
  • Do NOT try to intervene!!!