Admitting the patient
- Greet the patient/client by name in the reception area, introduce yourself and escort the patient/client to your cubicle.
- Patient's personal belongings must be placed on a hook in the cubicle. Ladies' purses should be kept with them at all times.
- If patient is not in the assigned reception area:
- Check other reception areas
- Call patient after 15 minutes to see if they are on their way.
- Allow patient 1/2 hour for arrival. Consult with instructor about use of clinic times.
- All patients must sign-in with the GP receptionist when they arrive. This applies even if you are there to greet them.
If patient fails to keep appointment, enter date and relevant notation in the contact notes of the patients Axium electronic patient record.